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Privacy Policy

Last updated: 19 April 2026

This Privacy Policy explains how Flutterfly Softwares Pvt. Ltd. ("we", "us", "Flutterfly") collects, uses, and protects your information when you use XLR8 Print (the "Service"). We comply with India's Digital Personal Data Protection Act, 2023 (DPDP Act) and, where applicable, the EU General Data Protection Regulation (GDPR).

1. Information we collect

Account data (name, email, phone, organization name), usage data (pages printed, templates used, timestamps), payment data (processed by Razorpay; we do not store card numbers), and content you create in the Service.

2. How we use it

To provide and improve the Service, process payments, send transactional emails, and comply with legal obligations. We do not sell your data. We do not use your content to train third-party AI models.

3. Where we process

Primary servers in India (Firebase asia-south1). Some infrastructure (Razorpay KYC, email) may process data in the US or EU under standard contractual clauses.

4. Retention

Account data for the life of your account + 90 days after closure. Payment records for 8 years (Indian tax law). Content is deleted when you delete your organization.

5. Your rights

Access, correction, deletion, portability, and objection — write to corporate@flutterflysoftwares.com. We respond within 30 days.

6. Security

TLS in transit, encryption at rest, role-based access, audit logs, and regular security reviews. Report vulnerabilities to corporate@flutterflysoftwares.com.

7. Children

The Service is not for users under 18.

8. Contact & Grievance Officer

Flutterfly Softwares Pvt. Ltd., Bhopal, Madhya Pradesh, India. Email: corporate@flutterflysoftwares.com. Phone: +91 93991 89733.